Service Quality Improvements Manager

Role

  • Tasked for strategic change via process improvement projects for the Branch.
  • Manage service quality initiatives to improve the service quality on the end-to-end customer experience.
  • Review the Department’s operational process to ensure up-to-date and reflects any business, operational or regulatory changes.
  • Looking at process re-engineering, work flow improvements and ensure controls and checks

Requirements

  • Degree with at least 8 or more years’ in Branch Banking’s operations.
  • Experience in process improvements and strategic change management.
  • Proven track record in implementing cross functional projects and proficiency in program management is an advantage.

To Apply:

Interested candidates may send their CV to Wai Leong at cl@chris-consulting.com (Reg. no. R1103945) quoting the job title in the Subject line. We regret that only shortlisted candidates will be notified.

Chris Consulting Pte Ltd
60 Paya Lebar Road #13-34
Paya Lebar Square, Singapore 409051

We regret that only short listed candidates will be notified.

You can find more job listings here.

Copyright © 2009 Chris Consulting Pte Ltd. All Rights Reserved.

 

For Employers

We have a consistent record of successful placements for all our clients and candidates. Explore how Chris Consulting can work for you.

For Jobseekers

We are at the forefront of recruitment market trends and can provide a promising career path for you.

Join Us

It's Challenging, Exciting and Rewarding. A career at Chris Consulting could be for you.